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20th of November 2008
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Frequently Asked Questions
Here are some of the most frequently asked questions about our products. If you need more help, please call you distributor or email us.

 

What is Training In A Box?
The Training In A Box range of DVDs, CDs and FlipBooks are Britain’s best selling fire training products. For a pop-up summary of the complete range, click here. Check out the Features And Benfits pop up window here.

Staff training without the hassle
Organising staff training can be a real hassle. Co-ordinating rotas, paying overtime, lost production - and that’s after you’ve persuaded your boss to spend the money in the first place! Introducing Britain’s best selling Training In A Box™ range…

  • Fast
  • Low cost
  • Easy to use

Training at YOUR convenience
Training In A Box™ is a range of low-cost fire training packs, complete with everything you need to run effective in-house training sessions… without the hassle! There are 14 products to choose from.

 

Will using these packs cover us legally for our fire training?
Our best selling pack is mainly concerned with How To Choose and Use Fire Extinguishers, though it does briefly cover fire action procedure and the principles of good housekeeping. It has been designed to cover most staff that do not work in high fire risk areas. We recommend that all companies appoint a Fire Marshal, and provide additional training for those staff with specific emergencyresponsibilities.

 

What does the law actually require?
The new Fire Safety Order (2006) requires that all staff have some form of fire training. The HSE have produced a very useful booklet called ‘Fire Safety – An Employers Guide’ (ISBN 0-11-341229-0) in which they outline what points employers should cover when training their staff. They are:
  • The action to take on discovering a fire
  • How to raise the alarm, and what happens then
  • The action to take upon hearing the alarm
  • The procedures for alerting members of the public and visitors including where appropriate, directing them to exits
  • The arrangements for calling the fire brigade
  • The evacuation procedures for everyone in our workplace to reach an assembly point at a safe place
  • The location and when appropriate, the use of fire-fighting equipment
  • The location of the escape routes, especially those not in regular use
  • How to open all escape doors, including the use of any emergency fastenings
  • The importance of keeping fire doors closed to prevent the spread of fire, heat and smoke
  • Where appropriate, hot to stop machines and processes and isolate power supplies in the event of fire
  • The reason for not using lifts (except those specifically installed or adapted for evacuation of disable people, and
  • The importance of general fire safety and good house keeping.

Many of these requirements, like the action to take on discovering a fire, can vary from place to place, making it difficult to present a single idea in a video. Instead we cover the main points of a generic fire action plan and good housekeeping in the video, and encourage discussion amongst the group on the specific procedures for their own workplace. We do this in two ways:

The DVD is split in to short sections. After each section it is suggested to 'pause' the tape and discuss the ideas amongst the group.

The questionnaire. This has been very carefully designed not only to test the delegates, but also to promote more discussion. We have found that people learn more from discussion rather than just watching a video. For example, one of the questions asks what you would do if you discovered a fire. Often the answer to this is unique for their own premises or indeed work area. When the trainer goes through the answers to the questions, the discussion that this creates will make sure everyone is clear on what they should do.

We have found these are the ways to make sure everyone understands what has just been taught and for the trainer to explain any procedures that are specific for their own workplace.

We have shown this pack to the fire authorities and Care Standards, and though they are not able to officially ‘approve’ products like this, they were very impressed and confirmed that any company could use these DVD packs effectively to show staff how to choose and use extinguishers and discuss the fire evacuation procedures. The key is the amount of discussion that accompanies the training. Clearly, just showing a DVD alone is not a thorough way of training. Going through the questionnaire we provide and using those as a guide as to what to discuss will cover most cases. Copies of the completed questionnaires and certificates we provide can make an effective record of the training for each member of staff.

For more reassurance, look through some of the comments from the many safety conscious companies who have saved time and money using the video pack. They include Boeing, Shell Oil, Mobil and Moto Services.

 

Does these DVDs cover Care Homes under the requirements of the new National Care Standards Commission?
The short answer is YES, in most cases. We have spoken at length with the Fire Authority, The NCSC and TOPSS regarding what is deemed acceptable fire training and they generally point to ‘The Care Homes Regulations 2001’ for guidance. Clause 4 of those regulations deals with fire safety and says:

The registered person shall after consultation with the fire authority –

  • a. take adequate precautions against the risk of fire, including the provision of suitable fire equipment;
  • b. provide adequate means of escape;
  • c. make adequate arrangements-
  • a. for detecting, containing and extinguishing fires;
  • b. for giving warning of fires;
  • c. for the evacuation, in the event of fires, of all persons in the care home and safe placement of service users;
  • d. for the maintenance of all fire equipment; and
  • e. for reviewing fire precautions, and testing fire equipment, at suitable intervals;
  • d. make arrangements for person working at the care home to receive suitable training in fire prevention; and
  • e. to ensure, by means of fire drills and practices at suitable intervals, that the persons working at the care home and, so far as practicable, service users, are aware of the procedure to be followed in case of fire, including the procedure for saving life.

As you can see, 4(d) deals specifically with training and says “make arrangements for person working at the care home to receive suitable training in fire prevention”. In getting guidelines on whether our video is suitable, the consensus from the authorities was that our video was an excellent aid to training, but like most things it’s effectiveness depends on how it is used. The fire authority suggested to us that a care home could use this DVD pack effectively to show staff how to choose and use extinguishers and discuss the fire evacuation procedures. The key is the amount of discussion that accompanies the video. Clearly, just showing a video alone is not a thorough way of training. Going through the questionnaire we provide and using those as a guide as to what to discuss will cover most cases. Copies of the completed questionnaires and certificates we provide can make an effective record of the training for each member of staff.

For more reassurance, look through some of the comments from the many safety conscious care homes and workplaces who have saved time and money using the video pack. They include Kent County Council, Brokitts Hall, Grovelands, Oriel Lodge and the Swanswell Medical Centre.

 

Will the CD-ROMs work on a Mac?
No. They have been designed for Windows PCs.

 

What version of Windows do I need?
The program will run on Windows 95, 98, ME, XP or Vista.

 

How do I start using the CD-ROM?
Place the CD-ROM in your drive. The CD-ROM should automatically run. If not try ONE of the following:

  • Select your Start Menu, and then choose RUN.
  • Type D:\RIGHTACTION.EXE and press Enter. (Note, If your CD-ROM drive is not D, then type the letter associated with your drive – e.g. E: F: etc.). The program will start.

OR

  • Using Windows Explorer display the files on the CD-ROM.
  • Double-click the file called rightaction with the icon next to it. The program will start.

 

How should I work with the CD-ROM?
The CD-ROMs have been designed for staff to work through on their own. Launch the program and read through the Introduction pages. Watch each of the video clips, making notes as you go. When you are ready, test your knowledge with the Quick Quiz. This randomly selects 10 questions with multiple-choice answers.

When you have completed the quiz you will be shown your score and given the chance to print out your results.

When you have scored 8 or more correct answers out of 10 show your printout to your supervisor. You will now be asked to take the formal written test.

Your supervisor will go through your answers to the written test. Once you have demonstrated a thorough understanding you will be issued with a Certificate Of Attendance.

 

The program will not load. The Computer cannot find the file or one of its components.
Make sure the path and file name are correct. This problem occurs if you enter the wrong drive letter in the Run command. For example, if you entered D:\RIGHTACTION.EXE when your CD-ROM drive letter is E. To find out the drive letter of your CD-ROM drive, double click on MY COMPUTER and then find your CD-ROM. It will have a letter next to it. This is your CD-ROM drive letter.
Replace D: with your letter, e.g. H:\RIGHTACTION.EXE

 

Do I need to use a printer with the CD-ROM version?
Not necessarily. You are given the opportunity to print the results of the Quick Quiz out but this is not necessary.

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